What happens when you receive my purchase confirmation?
All orders are started for processing within 4 to 8 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with your tracking information once your order has shipped.
**Please keep in mind that during holidays and natural disasters, there might be a delay in shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
At any time before you receive the email indicating your order is on its way, you can contact customer service at firstname.lastname@example.org
What about refunds, returns and exchanges?
Please see our Refund and Exchange policy.
*Please see our Privacy page. We do collect cookies, please see our privacy page for a more detailed explanation.